This policy covers the Retake web app (app.videoretake.com), the website videoretake.com and the Retake extension for Chrome. Retake is run by Oleg Tiutiunshchikov, Individual Entrepreneur, Tbilisi, Georgia. Contact: support@videoretake.com.
The short version
- The extension works only on Higgsfield, OpenArt and Kling, and only reads the generation requests there.
- It never changes, blocks or resends what you generate.
- We don't read your browsing history, passwords, cookies or other sites.
- We don't sell your data, show ads or share it for credit or lending decisions.
What the extension collects
On higgsfield.ai, openart.ai and klingai.com, and nowhere else:
- The prompt, model, settings and credit cost of each generation, and the job ID the site gives it.
- The link to the finished video, and still frames taken from it inside your browser for the review.
- The text in the prompt field, only when you press Check prompt.
- The model name and credit price shown on the page, so the panel can show the cost before you generate.
The extension also stores your Retake sign-in session and the task you picked, locally in Chrome.
What the web app collects
- Account details: email, name, company and role.
- What you put into Retake: briefs, tasks, generations, uploaded videos and images, comments.
- Usage needed to run the service: time spent on a task, AI usage per review, error logs.
- If you add one, your Claude API key. It is stored encrypted and used only for your company's reviews.
How we use it
Only to provide Retake: check prompts, log takes and their cost, review takes and finished videos, build team reports, and send account emails such as sign-in links and invitations. We don't use your prompts or videos to train models.
AI processing
Prompt checks and reviews are done by Claude, made by Anthropic. We send Anthropic the prompt, the brief and the video frames needed for that one check. If your company added its own Claude key, the request runs on that key under your agreement with Anthropic. Otherwise it runs on Retake's key. We keep the text of the review and descriptions of the frames, not the frame images.
Who processes data for us
- Supabase: database, sign-in and file storage, in the EU (Frankfurt).
- Vercel: hosting of the website and the app, and visit statistics (Vercel Web Analytics).
- Anthropic: AI checks and reviews.
- Resend: account and notification emails.
Each one handles data only to provide its part of the service.
Visit statistics
We count visits to videoretake.com and the app with Vercel Web Analytics: which pages are opened, from which country and device type. It uses no cookies and doesn't identify you or follow you to other sites.
To see where people get stuck on the way from the website to their first reviewed take, we use PostHog (EU cloud). It records page views and key steps — for example, opening the install guide, signing in, connecting the extension, a take being created or reviewed — and, after you sign in, links them to your account. It can also record how pages are used (clicks and scrolls, with typed text hidden) to help us fix confusing screens. PostHog sets a first-party cookie on videoretake.com.
The website videoretake.com also uses the Meta Pixel to measure our ads: it records page visits, clicks on the install buttons and pilot requests, and sets cookies from Meta. Meta processes this data under its own privacy policy. The app and the extension don't use it. You can block it with your browser's tracking protection or an ad blocker.
Who can see your takes
Takes go to the task they belong to. People in your Retake company see them according to their role: you, and the managers of that brief. Nobody outside your company does.
How long we keep it
While your account is active. When you delete your account or ask us to, we delete your data within 30 days, except what the law requires us to keep. Removing the extension deletes what it stored in Chrome.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Write to support@videoretake.com. If you are in the EU or UK you can also complain to your local data protection authority.
Chrome Web Store
Retake's use of information from the extension follows the Chrome Web Store User Data Policy, including the Limited Use requirements.
Changes
If we change this policy, we update the date above and tell signed-in users by email when the change matters.